This is about access and convenience for patients, and overall cost savings.
Imagine in your office being able to do with a video chat, routine follow-up visits, review pathology or other tests, discuss mammograms, ultrasounds, or directly visualize an incision after surgery all from the comfort of the patients chosen venue. Unlike a phone call, being able to see each other allows a much more profound degree of communication, assessment of nonverbal cues, the ability to read body language, and make the decision whether the eVisit has served its purpose or do I need to bring my patient into the office.
This is Canada, and at times traveling in poor weather may be inconvenient or dangerous, patients may have mobility issues, be in poor health, could be immunosuppressed from chemotherapy. It may be more comfortable and more convenient for them to have a eVisit with their provider.
-possibly not for first consults
-no physical examination
-patient acceptance and comfort
-familiarity with technology
-OHIP billing, consult fee + bonus eVisit fee
-fee for patient no show
-fee for technical difficulty